Pixel 2 & 2 XL problems, warranty, and update (added Nov 2017)

Pixel 2 & 2 XL problems, warranty, and update (added Nov 2017)

 

A month after the initial release of our Google Pixel 2 review (October 2017), more and more problems regarding the Google Pixel 2 and Google Pixel 2 XL came to light. Before reading the rest of the review, you might want to read through this section. Here we go over some of the biggest problems reportedly affecting the Pixel 2 family, as well as recent changes Google has made to help address some of these problems.
Since the Google Pixel 2 and Pixel 2 XL started shipping to its first customers in late October, many of them have reported issues with the phones. Some of the biggest complaints have centered on the display for the larger Pixel 2 XL, with many owners claiming online that they have encountered issues with muted or undersaturated colors. Others have reported seeing a blue tint on the Pixel 2 XL screen.

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In response to the muted/understated color complaints, Google stated that it has “added an option to boost colors by 10% for a more saturated display.” In an update for the phone that rolled out in early November, Google said it added new options for both the Pixel 2 and Pixel 2 XL that added a “saturated” color mode in its display settings, which users can toggle to make the screen appear more vibrant. Google says that the blue tint “issue” is in fact normal for the phones.